Office of the Ohio Consumers' Counsel

Utility Assistance

Home Energy Assistance Program (HEAP)
Home Energy Assistance Program made easy
English, Spanish
Home Energy Assistance Program application
Home Energy Assistance Program: HEAP guidelines
English, Somali
Home Energy Assistance Program poster
Percentage of Income Payment Plan (PIPP)
Frequently asked questions: Percentage of Income Payment Plan
English, Spanish
How to pay off your electric PIPP balance
Percentage of Income Payment Plan: PIPP guidelines
Percentage of Income Payment Plan poster
Your guide to paying off your PIPP balance (natural gas)
English, Spanish, Somali
Energy Assistance
Guidelines: Summer Crisis Program
Summer Crisis Program poster
What you need to know about the Home Weatherization Assistance Program
English, Spanish
Your guide to disconnection and reconnection
English, Spanish
Telephone Assistance
Helping consumers obtain or keep local telephone service: Lifeline assistance
Know your rights: Telephone disconnection and reconnection
English, Spanish
Lifeline assistance poster
Telephone Lifeline programs in Ohio
English, Spanish
Universal service assistance programs in Ohio
English, Spanish
Signing Up for Utilities for Beginners
Your utility services and renting a home
English, Spanish
Your guide to signing up for utility service
English, Spanish, Somali
Miscellaneous
Utility assistance for military families
Information believed accurate but not guaranteed.
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